Shipping policy
Shipping Policy
House Cat Radio™ housecatfm.com
Last updated: June 2026
Overview
Every House Cat Radio™ product is made to order just for you. Because of this, orders require a production period before shipping. We appreciate your patience — good things take a little time.
Production Time
All orders go into production within 2-5 business days of purchase. This is separate from shipping time.
Shipping Times
| Region | Estimated Delivery |
|---|---|
| United States | 5-10 business days |
| United Kingdom | 7-14 business days |
| Europe | 7-14 business days |
| Australia/NZ | 10-20 business days |
| Rest of World | 10-25 business days |
These are estimates only. Actual delivery times may vary depending on carrier, customs, and location.
Shipping Rates
We offer free shipping on all orders. No minimums, no surprises at checkout.
Order Tracking
Once your order ships you will receive a tracking number via email. Use this to monitor your delivery status. Please allow 24-48 hours for tracking information to update.
International Shipping
We ship worldwide. Please note:
- International orders may be subject to customs fees and import duties
- These fees are the responsibility of the customer
- We are not responsible for delays caused by customs processing
- Delivery times may vary significantly by country
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe please:
- Check your tracking number for updates
- Contact your local post office or carrier
- Reach out to us at kikiservice98@gmail.com if the issue persists
We will work with our print providers to resolve any lost shipment issues.
Incorrect Address
Please double check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error contact us immediately at kikiservice98@gmail.com — we can only make changes before production begins.
Questions?
House Cat Radio™ — Feel the Beat. Own the Room.